Ralph L. Kleim and Irwin S. Ludin - Project Management Practitioner's Handbook, Project Management, Project ...
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Project Management Practitioner's Handbook
by Ralph L. Kleim and Irwin S. Ludin
AMACOM Books
ISBN:
0814403964
Pub Date:
01/01/98
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Chapter 1—Project Management in Today’s World of Business
Project Management Defined
Classical vs. Behavioral Approaches to Managing Projects
The Project Cycle and Tts Phases
Project Success or Failure
Chapter 2—A Wedding in Naples: Background Information on Our
Case Study
Organizational Structure
General Nature of the Business
An Opportunity Arises
The Initial Process
Selection of the Project Manager
Questions for Getting Started
Chapter 3—The Qualities of Good Leadership
What Leaders Do
When Leadership Falters or Is Missing
Are Leaders Born or Made?
 Chapter 4—The Vision Statement and Motivating for Project Success
Providing the Project Vision
Communicating the Vision
Keeping People Pocused on the Vision
Facilitating and Expediting Performance
Motivation to Participate
Team Building
Team Diversity
The Project Manager as a Motivator
Questions for Getting Started
Chapter 5—The Statement of Work and the Project Announcement
The Statement of Work
Introduction
Scope
Assumptions
Constraints
Performance Criteria
Product/Service Description
Major Responsibilities
References
Amendments
Signatures
The Project Announcement
Questions for Getting Started
Chapter 6—The Work Breakdown Structure
Questions for Getting Started
Chapter 7—Techniques for Estimating Work Times
The Benefits and Challenges of Estimating Work Times
Types of Estimating Techniques
Factors to Consider in Drawing Up Estimates
Chapter 8—Schedule Development and the Network Diagram
What Scheduling Is
Task Dependencies and Date Scheduling
Perry’s Scheduling Method
The Float
Other Types of Network Diagrams
The Schedule as a Road Map
Chapter 9—Resource Allocation—Aligning People and Other
Resources With Tasks
1. Identify the Tasks Involved
2. Assign Resources to Those Tasks
 3. Build a Resource Profile
4. Adjust the Schedule or Pursue Alternatives
How Perry Levels the Load
Consultants and Outsources
Summing Up Resource Allocation
Chapter 10—Team Organization
Ten Prerequisites for Effective Organization
Types of Organizational Structure
Virtual Teams
SWAT Teams
Self-Directed Work Teams
Chapter 11—Budget Development and Cost Calculation
Different Kinds of Costs
Direct vs. Indirect Costs
Recurring vs. Nonrecurring Costs
Fixed vs. Variable Costs
Burdened vs. Nonburdened Labor Rates
Regular vs. Overtime Labor Rates
How to Calculate Costs
What Happens If Cost Estimates Are Too High?
The key: Identifying and Managing Costs
Questions for Getting Started
Chapter 12—Risk Management
Managing Risk: A Four-Step Process
Exposure
Categories of risk
Key Concepts in Risk Management
Ways to Handle Risk
Risk Reporting
The Key: Risk Management, Not Elimination
Chapter 13—Project Documentation: Procedures, Forms, Memos, and
Such
Procedures
Flowcharts
Forms
Reports
Memos
Newsletters
History files
Project Manual
The Project Library
 Determining the Paper Trail’s Length
Chapter 14—Team Dynamics and Successful Interactions
Set Up the Project Office
Conduct Meetings
Give Effective Presentations
Apply Interpersonal Skills
Being an Active Listener
Reading People
Deal With Conflict Effectively
Getting Teamwork to Work
Questions for Getting Started
Chapter 15—Performance Assessment: Tracking and Monitoring
Collect Status Data
Methods of Collection
Data Validity and Reliability
Assess Status
Determining Variance
Earned Value
Making Performance Assessment Count
Questions for Getting Started
Chapter 16—Quality Assessment: Metrics
Introduction to Metrics
The Collection and Analysis of Data
The Results of Data Analysis
Summing Up Quality Assessment
Chapter 17—Managing Changes to the Project
Managing Change
Replanning
Contingency Planning
Summing Up Change Management
Chapter 18—Project Closure
Learning From Past Experience
Releasing People and Equipment
Recognizing and Rewarding People
Some Guidelines for Future Projects
Questions for Getting Started
Chapter 19—Automated Project Management
Personal Computing Systems
 Distributed Integrated System
Telecommuting
Mobile Computing
Groupware Computing
Web Technology
Videoconferencing
Project Automation: Recognizing the Limitations
Questions for Getting Started
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